Ep #139: Creating Raving Fan Patients

Ep #139: Creating Raving Fan Patients

Sep 10, 2019 | Podcast

It’s time that we have a little heart to heart moment about something that comes up all the time for my clients: negative reviews. Getting a negative review really throws a lot of us off and often starts a downward spiral of negative thoughts and eating. It's a topic...
Ep #25: Giving and Receiving Healthy and Constructive Criticism

Ep #25: Giving and Receiving Healthy and Constructive Criticism

Jul 4, 2017 | Podcast

Knowing the difference between criticism and feedback, as well as knowing how to interpret the intentions of a patient’s feedback, will drastically change how you internalize the information and put it to good use. Criticism tends to come in the form of blame and...